Account recovery

Reset access without exposing your account.

Enter the email associated with your account. If the account exists, a time-limited, single-use recovery code is sent to you — this page never reveals whether an account was found.

1. 01Check the sender and destination domain against confirmed operator documentation.
2. 02Enter the code once, then choose a new, unique password of at least 8 characters with one uppercase letter and one special character.
3. 03Complete 2FA and review recognised devices, recent sessions, and security notifications.

Support should never ask for your existing password, complete one-time code, or remote control of your device. If your email or 2FA is unavailable, use the verified account-access support route for an identity check.